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White Paper: Beyond the Theory - A Practical Exploration of Existing Usage of Augmented Reality in Field Service

Remote service and Augmented Reality is increasingly likely to become a fundamental aspect of the new normal of field service...

In this exclusive Field Service News White Paper, we distil essential learnings from those who have direct experience of the technology and its use in field service to help identify the key drivers, best practices and discuss its potential in field service operations.

We have conducted detailed interviews with one of the pioneers and a true industry leader in this field, Help Lightning, as well as hearing directly from Revolution Retail Systems, a company that has not only adopted the technology but has been able to do so effectively, efficiently and in just a matter of months.

Key areas discussed in this exclusive Field Service News White Paper include:

  • Is AR set to become a key part of the field service toolkit?
  • Will the introduction of AR mean re-thinking the role of the field service engineer?
  • The importance of effortlessness when deploying any new technology
  • Improving multiple aspects of the field service operations via AR
  • Achieving adoption of AR within a three-month time frame

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